One Missed Email.
£30,000 Liability.
Evidence Log automatically timestamps, GPS-tags, and threads every action you take on a tenant complaint — so you can prove compliance to the Ombudsman in a single tap.
The Awaab’s Law Timer
Strict response windows. Strict consequences.
The Social Housing (Regulation) Act fixes deadlines for damp and mould complaints. Miss one, and the fine arrives — regardless of intent.
How Evidence Log Protects You
A legal-defence vault — built into your day-to-day.
Tamper-Proof Timeline
Every action — a photo, a message, a site visit — is logged with a UTC timestamp and GPS location. The thread is append-only; even you cannot edit it after the fact. That is the point.
One-Tap PDF Export
When the Ombudsman asks, you do not assemble paperwork from three folders and an inbox. You tap “Export”. The PDF includes the full thread, photos, GPS pins, and a chain-of-custody hash.
Geofence Verification
The app records when an engineer actually arrives on site, not when they said they did. The audit trail is yours, not theirs.
Countdown Alerts
Push notifications fire at 50% and 80% of every Awaab’s Law window — to your phone and your nominated maintenance contact. The clock does not catch you out.